Keeping you safe
Le Metro Express est sûr pour tout le monde
Metro Express passenger safety
Metro Express is equipped with a security system that monitors its stations, trains, tracks and adjacent areas. The control and monitoring system includes:
- CCTV cameras and recording
- Emergency call boxes
- Fire extinguishers
- Technical Compliance Certificates
- Police and security guard patrols
Anyone who damages Metro Express property or infrastructure will be prosecuted and fined.
To ensure a safe journey, Metro Express recommends that all passengers:
- Pay attention to information, instructions and announcements.
- Do not run, hurry, or push other passengers.
- When on the platforms, stay away from the tracks.
- Allow other passengers to disembark before boarding.
- Do not lean against the doors, and always follow the visual and audio instructions while on board the train.
Read and listen to instructions
Do not walk on the tracks
Do not push other passengers
Allow passengers to exit before you board
Hold onto the yellow handrails throughout the journey
Do not litter: Keep the trains and stations clean
Road user safety
On the roads adjacent to the Metro Express tracks and at all intersections with the road, special safety measures are in place for pedestrians and other road users. These include:
- Redesigned intersections
- Synchronised traffic lights
- Visible road markings
- Visible road signs
- Train speed limit less than 30 km/h in residential and urban areas
- Demarcated safety zones near the tracks
- Pedestrian crossings
Observe traffic lights and road signs
Never obstruct an intersection
Never stop in a yellow or red box junction
Cyclists must never ride on or near the tracks
Warning signs indicating you are approaching an intersection (3 bars = 240m, 2 bars = 160m, 1 bar = 80m)
Pedestrians must only cross the tracks at designated level crossings
Advanced warning sign indicating an intersection ahead. Approach with caution!
Intersections between Metro Express tracks and the road